Simple, transparent pricing
Start free, upgrade when you're ready. No hidden fees, no surprises, no credit card required.
Starter
For side projects and hobby developers
Free forever
Get Started Free- 5 monitors
- 5 min check interval
- Email alerts
- 7 days log retention
- 1 status page
- Community support
Pro
For growing teams and startups
Billed monthly
Start 14-Day Free Trial- 50 monitors
- 1 min check interval
- Slack, Discord, SMS, PagerDuty
- 30 days log retention
- Unlimited status pages
- Incident management
- 5 team members
- API access
- Email support
Business
For larger teams and organizations
Billed monthly
Start 14-Day Free Trial- Unlimited monitors
- 30 sec check interval
- All integrations + webhooks
- 90 days log retention
- Custom domains & branding
- On-call schedules
- Unlimited team members
- SSO / SAML
- Priority support
Enterprise
For large-scale deployments
Tailored to your needs
Contact Sales- Custom check intervals
- Custom log retention
- Dedicated infrastructure
- On-premise deployment
- Custom SLA
- Dedicated account manager
- 24/7 phone support
- Security review & BAA
- Volume discounts
Compare plans
Find the perfect plan for your needs
| Feature | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|
| Monitoring | ||||
| Monitors | 5 | 50 | Unlimited | Unlimited |
| Check interval | 5 min | 1 min | 30 sec | Custom |
| HTTP/HTTPS monitoring | ||||
| TCP/UDP monitoring | ||||
| SSL certificate monitoring | ||||
| DNS monitoring | ||||
| Heartbeat/Cron monitoring | ||||
| Alerting | ||||
| Email alerts | ||||
| Slack & Discord | ||||
| SMS & Voice calls | ||||
| PagerDuty & Opsgenie | ||||
| Custom webhooks | ||||
| On-call schedules | ||||
| Status Pages | ||||
| Status pages | 1 | Unlimited | Unlimited | Unlimited |
| Custom domain | ||||
| Custom branding | ||||
| Team & Security | ||||
| Team members | 1 | 5 | Unlimited | Unlimited |
| SSO / SAML | ||||
| Audit logs | ||||
| Support | ||||
| Support | Community | Priority | 24/7 Phone | |
| SLA | 99.9% | 99.95% | Custom | |
Pricing FAQ
Can I change plans at any time?
Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the credit will be applied to your next billing cycle.
What happens when my trial ends?
At the end of your 14-day trial, you can choose to subscribe to a paid plan or continue with our free Starter plan. Your data and monitors will be preserved – we'll just limit you to Starter plan features.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Incidion within the first 30 days of your paid subscription, contact us for a full refund – no questions asked.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. For Enterprise plans, we also offer invoicing with NET 30 payment terms.
Do you offer discounts for non-profits or startups?
Yes! We offer 50% off for registered non-profits and early-stage startups. Contact our sales team with proof of status to apply for the discount.
Still have questions?
Our team is happy to help you find the right plan for your needs.